Our driveway is cracked and separating from the garage. Meritage Homes was first mentioned on PissedConsumer on Feb 03, 2012 and since then this brand received 110 reviews.. Meritage Homes ranks 367 of 1885 in Construction and Repair category. Offers to sell real property may only be made and accepted at the sales center for individual Meritage Homes communities. Meritage Homes Overview. Now our tiles are cracking from our mini office thru the hall into our kitchen and across the master bath. This is 1.5 years plus of feeing ill off and on in my own GREEN home. All Rights Reserved. Meritage denied the replacement. Thank you, you have successfully subscribed to our newsletter! I was told they were 3 months behind in warranty service due to COVID. Copyright © 2020 Consumers Unified LLC. These have been issues for 5 months now. ConsumerAffairs is not a government agency. Hardy board and stone trim are going on the outside of our forever home. The leaking shower and mold was past 2 years (because we couldn't see it was leaking until the stench got so bad from the mold and mildew that we had to break into the manmade marble, and when we pulled it up could see the water and mold that had been hiding for years and festering). It took them over two years to come do the few things they did cover. Get buying tips about Home Builders and Developers delivered to your inbox. Worth, Texas 5 reviews of Meritage Homes of California "I would never trust this company to build a home for my family ever again. Meritage came to look at it and ON MY VIDEO TAPE OF HIM LOOKING AT IT also admitted it was constructed incorrectly! They came and "fixed" the cracks to only crack again a couple of days after. And then we were told by the design center representative: “this isn’t a great picture of this scene but...your house should look like this.”. The flooring inspection I had done told me that it was glued directly to the slab and had no expansion. Most of our downstairs is hard tile. The builder in this journey changed their story multiple times, below shows the approach that they took. They took my trim off and cut a rectangle out of the drywall and could not locate the source of “leak”. Big mistake..After constant fighting with and lies from the Project Manager (Taylor) we had to go above his head to get our house together for things that a new build should not be going through (tons of pictures as proof). 3.9 Move-In Experience Survey (30-90 days post move-in) 56 CUSTOMER REVIEWS. Warranty sent out an electrician (super new guy) and he said nothing was wrong with any of the wires. BBB accredited since 12/21/1995. Meritage Homes - Atlanta Review 2020 Customer Satisfaction Report. The buying experience was great starting with our sales agent Shanell and our builder Corey. This company is not yet accredited. Attention to detail is the biggest challenge you will face with this company. Meritage Homes is a quality new home builder, ready to make your dream home a reality. Wouldn’t you feel the same way? Unsubscribe easily. No examples of the stone work that would be on our house, just a poor internet picture. This was not done and can contribute to cracking. Now the inside of the house is terrible. I submit for warranty items and they have them replaced, no questions asked. Meritage being a GREEN home builder, this has been mind blowing and very frustrating. I love it!! They tell you anything you want to hear during the building process. So we decided that this company wasn’t working hard to make us secure about our hundreds of thousand of dollars investment. Not an offer or solicitation to sell real property. 6 reviews of Meritage Homes "This was my second home I was buying. I am a business owner who has been badly affected by the pandemic, so now I am at a crossroad of filing with insurance (which I should have never have to do from builder errors) or paying thousands to fight a builder which most likely would cost more than the floors are worth. https://meritage-homes.pissedconsumer.com/complaints/RT-P.html 128 reviews from Meritage Homes employees about Meritage Homes culture, salaries, benefits, work-life balance, management, job security, and more. John Perez was very helpful. Use this comments board to leave complaints and reviews about Meritage Homes. Meritage Homes provides plenty of opportunity to advance and grow. I would get an email they will be in the community to start that was 2 months ago. The diversity of job requirements provides a stimulating atmosphere where knowledge, skills, and abilities are used and strengthened. FAQ. Home, pricing, features, and community information is subject to change, and homes to prior sale, at any time without notice or obligation. The entire process has been less than satisfactory. Meritage Homes provides plenty of opportunity to advance and grow. There is a wall upstairs that rattles which according to them can't be repaired without making the wall look bad. Our backyard was not properly graded. A link has directed you to this review. We have cracks from floor to ceiling in several places. I’m not asking for anything that I didn’t pay for or anything special, just what was in my contract to purchase. Financing options: 03/2020: They then sent out their restoration company out who was getting moisture in the same areas. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. We value your privacy. 06/2020: I sent them the inspection from the outside flooring company 4 weeks ago after getting second opinions and have heard nothing back. Meritage has built over 90,000 homes since its inception in 1985. I get it, but we're 6 months past our 1 year date. I guess it depends what they mean by simple. Any financing arrangement and relationship shall be solely between Buyer and Buyer’s Lender (whether or not Buyer has selected MTH Mortgage), and in no event shall Meritage Homes have any responsibility, obligation, or liability for any “Pre-Approval” provided by MTH Mortgage or any other lender, nor for any other matters or disputes that arise in connection with Buyer’s financing arrangement with Buyer’s Lender. Not an offer or solicitation to sell real property. He told me they would put a railing on the porch since it was feet above the ground. My house stones are falling out and that mortar is also cracked. They made us reach out to warranty after the first month even though we refused to sign over to warranty (this is illegal). And here is the real kicker, it is LAMINATE. This is not a reassuring experience when you're spending close to half a million dollars on a new home I can assure you. The tile people came out and replaced ?12? Just beware if you buy from them that this is what you may have to deal with. This has still not happened 3 weeks after I was assured it would. Our front door is not level. Meanwhile my roof is coming apart, garbage disposal doesn't work, issues with AC, irrigation, and dishwasher (due to disposal) and my yearly inspection is due soon. Leadership recognizes and rewards hard work. A pinhole leak in the PEX tubing caused a huge flood and ceiling collapse. Meritage Homes provides a competitive atmosphere, in the best way. It has been a nightmare since day one of starting to build my new dream home. 6. Janet Havel, the VP of sales was very professional and helpful also. Access the headquarters listing for Meritage Homes Corporation here. Weeks later we went to the Design Center to design our forever home. Apparently they didn't use the spacers to lay tile. 1. 12/2019-01/2020: Sent warranty ticket. Recent recommendations regarding this business are as follows: "Don’t buy", "Buyer … Please check the information you've entered above. I've spoken to Brandon with warranty and he assured me that they would get together with Spectrum and schedule time to come out to look at the wiring together. Complaints & Reviews. Now I have several issues still needing service under "Warranty", and can't get a claim, no response, and "Warranty " department phone number is suspiciously disconnected. Meritage Homes was first mentioned on PissedConsumer on Feb 03, 2012 and since then this brand received 108 reviews. “Pre-Approval” provided by MTH Mortgage, LLC, an Arizona limited liability company (“MTH Mortgage”), and is subject to the terms and conditions imposed by MTH Mortgage. So, I am now essentially stuck with faulty floors that were also falsely advertised on my sales contract and quite the line item costs wise which does not align with laminate costs. The link is being provided for your convenience and no information contained in the linked site has been endorsed or approved by Meritage Homes and Meritage Homes is not responsible for the content of such site. Two of our neighbors behind us water their yard or it rains and our backyard floods. The company has been named Texas Builder of the Year five times. Operates in many national markets including Scottsdale, AZ, Austin, Houston, Dallas/Ft. When told they were cracked again, they said it was now a maintenance issue which we have to take care of. ... Meritage Homes - Atlanta 2700 Cumberland Pkwy SE Suite 400 Atlanta, GA 30339. We had a fire in our electrical box because it was wired wrong. We were spending a lot of money; we wanted something to see and touch. Contact Information. Had some trouble, but what has recently occurred made my mind up to write this review. Where Meritage drops the ball is in their warranty service. The second reason is that the foundation is faulty/cracked. Cons All companies have area of opportunities to grow upon but there are none that I feel are enough to note in this review. The building manager was horrendous (no longer with the company as of last week). We value your privacy. 1200 Woodruff Rd Ste C6. No examples of the painted hardy board that would go on our house, just a picture on a tablet of a “scene” (as they called it) of a house that wasn’t our floor plan. 05/2020: Sent the flooring company out that did the install. Our content is intended to be used for general information purposes only. 4. 110 Meritage Homes Reviews and Complaints @ Pissed Consumer Buy if you want foundation issues, uneven door frames, uneven windows, and horrible customer service! I am embarrassed to have anyone come over because of how my home was built and how the warranty was worthless. Luxury homes available: 6. ... Meritage Homes - Dallas 8840 Cypress Waters Blvd Suite 100 Dallas, TX 75019. What a terrible experience. But they couldn’t provide physical examples. We asked if there was a house built with the scene and stone in our floor plan that we could visit in person since they didn’t have physical examples to show us. You don’t pick the colors of your house, you pick a “scene.” Ok...we could manage. Our back patio is not painted properly. 2 months after moving in I notice one area with raised flooring downstairs, as I have wood flooring per my contract and what I was told by my sales rep. Meritage Homes Just Reported Its Best Quarter Ever: Here's Why the Best Is Still Ahead for Homebuilders Even if we see the housing market take a … When we had it demo-ed multiple contractors who came to give estimates looked at the inside and confirmed it was constructed incorrectly. Meritage works closely with Homes for the Homefront, a foundation that secures safe housing for veterans and military families. Access the headquarters listing for Meritage Homes Corporation here. Homes for seniors available: Let me start this by saying that I purchased a Meritage home for two reasons. 3 reviews of Meritage Homes "My Sister and I have just purchased a home from Meritage and moved in 3 months ago. Get connected with a professional near you on HomeAdvisor. The overall rating of the company is 1.4 and consumers are mostly dissatisfied. Home updates and promotions delivered to your inbox. Keep in mind that if my floors were actually vinyl like they the flooring company said, then this would be null and void given vinyl is moisture proof. They pulled the carpet and cut the floor to find a pipe that was rubbing the side of the wood where the hole was made for the pipe to go through. Its location on this page may change next time you visit. Just a poor internet and tablet picture that the employee even proclaims “this really isn’t a great picture but...” It’s 2020! It was short but I don't have many complaints b/c this was not my first time buying a home! Home, pricing, features, and community information is subject to change, and homes to prior sale, at any time without notice or obligation. We are now over 6 months past my walk through and I still haven't seen the contractors to address the issues. Sent a report WEEKS later. 346 Meritage Homes reviews. Meritage is refusing to fix all the chipped bricks. Please fill in the fields below and someone will follow up with you soon. I wish we had. It just sickens me. This is when the nightmare began. Nothing. Denied. I showed this to Cullen (3rd manager) and he stated it was fine and they would not cover which means it is a 'maintenance' issue. Meritage Homes - South Florida Review 2020 Customer Satisfaction Report. Home, pricing, features, and community information is subject to change, and homes to prior sale, at any time without notice or obligation. The work is very sloppy and the people they hire are only looking for a paycheck. I saw them turnover three project managers within 12 months of dealing with Meritage. How do I know I can trust these reviews about Meritage Homes? Joseph Truini is a home improvement expert who writes extensively about do-it-yourself home remodeling and repair, woodworking projects and tools and techniques. 7-8 months later, two more areas occur, submit to warranty, and replaced with no questions asked. During May of 2019-Present I have battled allergies very badly since moving in, in which caused vertigo. Important COVID-19 Health and Safety Updates. * By clicking this link you will be leaving the web site of Meritage Homes and entering the site of MTH Mortgage, LLC. Our front door is not level and has to be pushed extra hard to close and latch. Great company with a tremendous amount of talent. If this is representation of Meritage's Core Values--shame on them. Meritage currently builds in nine states: Arizona, California, Colorado, Florida, Georgia, North Carolina, South Carolina, Tennessee and Texas. My suggestion is to make sure you get everything said either recorded or in writing, make sure they do everything before you sign on the dotted line and fact check what they do tell you. They are only about quantity rather than quality and now my family is stuck fixing issues they should have prevented if built properly in the first place. Meritage Homes ranks 363 of 1882 in Construction and Repair category. We’ll start sending you the news you need delivered straight to you. Meritage Homes author review by Joseph Truini Meritage has built over 90,000 homes since its inception in 1985. Meritage Homes Corporation — … They reminded me that you cannot glue laminate to slab, as it would cause moisture issues and would create mold in the air. I put everything I have into this home and now have no recourse but to live with it. 06/2020: The final decision from the builder was that it was topical, and my fault and that I must have had some spill on the floors and because they are wood, they are not liable because you cannot put water on wood. Also, told me during this inspection they now magically were not picking up any moisture. Layout options. Their pat answers to most issues are: that isn't part of the house, it is within limits, it is a maintenance issue (you fix it) and do you have it in writing. Read Meritage Homes reviews and testimonials from their happy home owners, and learn more about their commitment to building quality new construction homes. I have had several other new homes that didn't have this many issues after years. 3. His work has appeared in several national magazines, including This Old House, Popular Mechanics, Country Living, Woman’s Day, and Today’s Homeowner. The only good experience was with the sales rep. She did everything she could. Please do your research on any builder when purchasing a home, had I done more, I may not be in this position. 4. Meritage hires some good people to work for them." Huge decorative poured concrete pieces under each window are FALLING OFF. We asked if they had an app that could show us our home’s specific floor plan with those colors. You are forced to stay on top of them. Not an offer or solicitation to sell real property. Contact Information. Energy-efficient homes: Not an offer or solicitation to sell real property. 1. ! We love our new home but we should not have these issues. 2. tiles. My son and I purchased our home in Oct 2017 and finalized in April 2018. There are many great homes, but only one that's perfect for you. Actual energy savings/ performance of any home or any of its features may vary widely, depending in part on location, occupant behavior and changes in energy provider rates and programs. Cullen (3rd manager) stated he couldn't see anything wrong with the tiles. With clay soil it takes days and sometimes weeks for it to absorb. Meritage Homes Monterey Homes ousted board of HOA looking into misappropriation of funds, malfeasance and delinquent developer fees. He spent alot of time to explain everything. The sales person, DON DALE, lied… My house looks nothing like the model home. I would highly recommend Meritage Homes to everyone I know buying a new home! Review of Overall Experience. My house has three different color of mortar on the bricks, stones that were not Close to the model home stones, and approximately 200 chipped bricks. Kept our $2500 earnest money. Our neighbors are having the same issue and have now put their home up for sale. Meritage doesn’t care about the customer. 5. Offers to sell real property may only be made and accepted at the sales center for individual Meritage Homes communities. Those interested in living in a larger, more luxurious home can order the from company’s Monterey line of building plans. I'm very happy and pleased with my home so far and with the service! Management of field employees provide guidlines and goal setting with expectation that employee be a self starter and motivated to complete assignments. They gave us pictures showing the bad wires. Homebuilder Reviews › Meritage Homes - Dallas. I am beyond fed up and so disappointed. The cook top in our kitchen isn't straight. My home costs were around $450K, which is a lot for a newly single mom of two, but it was our dream home and we bit the bullet! Contact Information. Use these steps as your guide to feel prepared and confident at every step of the home financing process. Before we closed the front porch step was separating from the porch. 02/2020: Initially I was told it was probably the powder bath. Unsubscribe at any time. The guy that showed up could not work his own moisture reader or did not know the codes for vinyl, yes vinyl because that is what he told me that I had. If you tried to confront them on their sloppy work they wanted to terminate the meeting. Enjoy reading our tips and recommendations. Meritage Homes provides a competitive atmosphere, in the best way. This is one of the worst companies I have dealt with and I have built homes before, and have been in the real estate business. I signed up to purchase the model home. Our 1 year date of “ leak ” up painting improvements becasue wo. Kitchen and across the master bath purchasing because at this point this home! But after you move in you find so many things wrong and they have them replaced no. Powder bath us know our internet wires were bad and causing feedback for neighbors. 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